Transform Your Business with Our Expertise

Digital Transformation

At the heart of everything we do, Digital Transformation is always a key objective. In the digital world it's more important than ever to make sure you have the right technology and more importantly, have people using the technology correctly and efficiently to help your business grow.

Technology

The base of digital transformation is the technology you use. Making sure that the technology does not have a ceiling that will restrict growth is key, as is ensuring you're not running before you can walk. This balance allows the technology to grow with the business.

People / Process

If the technology is in place but the right people and processes to best use this are not aligned then your organisation can fall short. It's critical that people and processes are in tune to the technology they are surrounded by.

Agility

If you have the right technology and the people / processes to use these tools then that's a great start. However to embrace digital transformation and grow your business you have to remain agile. A business is a fragile ecosystem so ensuring you can adapt to change is as important as implementing it in the first place.

Our key pillars of Digital Transformation

Zoho Implementation

Zoho is an extremely poweful business tool which is extremely well suited to embracing digital transformation. Their suite of 45+ applications cater to all areas of your business. Getting the most out of such a comprehensive tool requires careful planning and continuous improvement to maximise its benefits. That's where we can help...

Access to the full suite of 45+ Zoho applications, including all listed on this page. This is the best way to experience Zoho and it quickly becomes something you won't want to work without.

CRM is a powerful, fully customisable CRM application. Unify your business from Marketing & sales through to account management and data tracking.

Desk allows for automation of support ticket resolution and makes it simple to enable multiple channels of support - including on the go.

Creator is the ultimate automation tool. Build a custom portal or automate business workflows to improve business efficiency and customer experience.

Projects simplifies project management. Seamlessly manage multiple complex projects with a fully customisable project tool.

How do we add value?

Workflow

Expertise

Automation

Focus

Experienced across the Zoho platforms, helping you skip the learning curve and get straight to implementing software to benefit your business.

Utilising the right modules within the platform to taylor the software to suit your business processes. Through impartial process reviews we can ensure the best outcome for the business is achieved.

Often day-to-day activities take priority over internal software implementations. We give focus to key system improvements, ensuring you embrace digital transformation.

Automate actions between Zoho apps via Zoho flow to reduce manual activity and improve automation of tasks. We can also take this further to allow Zoho apps to communicate with other API-capable applications.

We deep dive into your business to understand how your business operates, what processes/tools are in place, what your strengths and weaknesses are and where there are opportunities for improvements.

Monitor and tweak

After the initial consultation, a roadmap of suggested improvements / changes will be proposed. These will be reviewed with you to align on priorities and to formulate a project plan which is visible to you throughout the process.

These changes are implemented according to the agreed plan, with input gained from key stakeholders throughout the process to ensure the outcome suits your business. Critically, these are documented and training is provided to make sure it can be effectively adopted.

We continue to monitor the changes and the postive and negative impacts to the business. This ensures tweaks can be made as required to achieve the best possible outcome

Process Development

Continuous improvement is the core principal we apply to our consultancy approach...